Duties and Accreditations: Stephanie is a Licensed Property & Casualty Agent. Her job responsibilities include Claims and Policy processing.
Personal: Stephanie resides in Big Stone Gap with her husband Bo and their two children. She is a graduate of Powell Valley High School. In her spare time she enjoys baking, traveling, being outdoors and spending time with family.
Tenure: Since 2018
Accreditations: Hagan is licensed in both Property & Casualty and Life & Health.
Personal: Hagan, a native of Lee County, VA, graduated from Thomas Walker High School as valedictorian in 2008. He continued his education at Lincoln Memorial University where he was a member of the golf team and completed his Bachelor’s degree in Business Administration. Hagan and his wife, Lindsay, reside in Kingsport and are members of First Broad St United Methodist Church. Outside of work, he enjoys golf, travel, and sporting events.
Tenure: Since 2004
Duties and Accreditations: Tammy is a Licensed Property & Casualty Agent and Licensed Life & Health and Annuities Agent.
Personal: Tammy attended New River Community College where she obtained her Associate in Applied Science Degree with a Major in Accounting. Tammy is originally from Iaeger, WV. Tammy is co-leader of Girl Scout Troop #389. She attends Mt. Olive Freewill Baptist Church in Wise where she assists with Sunday School and Children’s Church programs. She is married and has two daughters.
Tenure: Since 2001
Duties and Accreditations: Darcus is a Licensed Property & Casualty Agent.
Personal: Darcus’ employment background includes the field of travel as well as insurance. Darcus enjoys the outdoors and her hobbies include camping, riding ATVs, and spending time with her children. Darcus is married and has two children.
Tenure: Since 2005
Duties and Accreditations: Elissa is a Licensed Property & Casualty Agent.
Personal: Elissa received a Bachelor of Science Degree in Economics with a Minor in Business Administration from Clinch Valley College (now the University of Virginia’s College at Wise). Elissa was originally from Pound but moved to Blacksburg in 1998 where she worked in property management. She returned to southwest Virginia in 2005 when she joined the agency. Elissa’s animal rescue work with organizations such as In His Hands Small Animal Rescue involves fostering, rehabilitating, and caring for special needs animals as well as rescue transportation, networking, and fundraising. Other community affiliations include Winds of the Mountain Empire, the Big Stone Gap Celtic Festival, Blue Fox Guild, and 9:00 Club Pit Band. Elissa is an avid photographer and photography contest judge. Some of her works have been included in local and national publications and books. Elissa plays the flute and other instruments. She currently plays in a number of ensembles including semi-professional groups and others organized for local high school and college performances.
Tenure: Since 1993
Duties and Accreditations: Kenny is a member of the Society of Certified Insurance Counselors, the Professional Insurance Agents Association, the National Association of Surety Bond Producers, and the Independent Insurance Agents of Virginia. Kenny has the ability to handle the complexities of Personal, Commercial, and Life & Health insurance as well as Agency Management.
Personal: Prior to joining the team, Kenny worked with Appalachia Insurance Agency and Westmoreland Coal Co. Kenny’s involvement in community service includes Past President and member of the Kiwanis Club of Norton, and is the Chairman of the Wise County Industrial Development Authority and the Norton Community Hospital Foundation. Kenny attended Clinch Valley College (now the University of Virginia’s College at Wise) where he received Bachelor of Science in Business Administration. In his spare time, Kenny enjoys golfing and traveling.
Tenure: Since 2006; Vice President since 2013
Duties and Accreditations: Ryan is a Certified Insurance Counselor, a Licensed Property and Casualty Agent, and a Licensed Life and Health Agent.
Personal: Ryan received a Master’s of Business Administration from Appalachian State University after obtaining a Bachelor of Science Degree in Business Management and Bachelor of Arts in Mass Communications from Emory and Henry College. Prior to joining the agency he worked with the Wise County School system as Marketing teacher, Varsity baseball, and Varsity football coach at Powell Valley High School. Ryan is Past President and current member of the Board of Directors of the Big Stone Gap Kiwanis Club, Past President and member of the Board of Directors of The Gap Partnership, member of Ballad Health Lonesome Pine Hospital Board of Directors, and member of Mountain Empire Community College Foundation Board of Directors. Ryan and Wife Elizabeth reside in Big Stone Gap with their three children Katelynn, Everett and Loren.
Tenure: Since 1981; President since 1995
Duties and Accreditations: Mike is a member of the Society of Certified Insurance Counselors since 1985, the National Association of Surety Bond Producers, the Independent Insurance Agents of Virginia, and the Professional Insurance Agents Association. His educational background includes the United States Fidelity and Guaranty Insurance School and the Wharton School – University of Pennsylvania – Commercial Insurance.
Personal: Mike attended Milligan College before obtaining a Bachelor of Science Degree in Business Administration from the University of Virginia’s College at Wise in 1981. He is a board member of the GAP Partnership. Mike is the current vice-chair of the Ballad Lonesome Pine Hospital Board, and a member of the University of Virginia’s College at Wise’s Board. He also co-hosted the popular weekly radio show “Pigskin Picks.”
Mike continues to stay active in the region and currently Resides in Big Stone Gap with his wife Mary Beth, a retired kindergarten teacher. They have two children: daughter Lauren Mottern and son John Michael Allen. Lauren resides in Knoxville TN with her husband Tyler, son James Arrington Mottern, and daughter Rebecca LuAnn Mottern. John Michael resides in Nashville, TN with his wife, Toy Gathings Allen.
Tenure: Since 1974
Accreditations: Masters of Business Administration and Certified Insurance Counselor since 1980.
Personal: After graduating from Powell Valley High School in Big Stone Gap, Virginia, he attended East Tennessee State University in Johnson City, Tennessee where he obtained a Bachelor of Science Degree with a major in Insurance and completed his Masters of Business Administration Degree. While attending East Tennessee State University he also completed the advanced ROTC Program, receiving a Commission as Second Lieutenant. He served in the US Army Quartermaster corps from April 24, 1971- May 31, 1974. While serving in the Army he was promoted to First Lieutenant and received the Army Commendations Metal.
Winston continues to reside in Big Stone Gap, Virginia with his wife, Judith Ann Witt. They have two children Ryan Witt and Jessica Parrott and five grandchildren, Berkley and Jaxon Parrott and Katelynn, Everett and Loren Witt. His close ties with his family, friends and community have given him insight into the needs of local businesses and the citizens of this area. Winston enjoys farming, hunting, fishing, golfing and most outdoor activities.