South-West Insurance Agency, Inc.


Maydina Smith

Posted by on Apr 9, 2021

Accreditation:  Maydina is a licensed Health, Life and Annuities agent.

Personal:  Originally from Ona, West Virginia, Maydina settled in Southwest Virginia in 2019.  She studied Business Management at University of Phoenix and Ashford University.  An experience office manager and bookkeeper, Maydina joined South-West Insurance Agency in early 2020. She enjoys exploring her new home area, music, books and spending time with her family.

Trish Brock

Posted by on Mar 2, 2020

Tenure: Since 2019

Personal: From Wise, Virginia, Trish graduated from the University of Virginia’s College at Wise with a Bachelor of Science in Accounting with a minor in Spanish. She is a member of Zion Family Ministries. Her hobbies include Girl Scout Mentoring, camping, reading, and spending time with her two children.

Taylor Livesay

Posted by on Jan 14, 2019

Tenure:  Since 2018

Accreditations: Taylor is a licensed Life and Health Agent and a licensed Property and Casualty Agent, and he is an authorized agent for Medicare products.

Personal: Growing up in Pennington Gap, VA, Taylor attended Lee High School, where he graduated as Valedictorian in 2014. He went on to attend the University of Virginia’s College at Wise, where he graduated with Cum Laude honors and received a Bachelor’s of Science degree in both Economics and Business Administration. His prior professional experience includes work in Financial Planning with Northwestern Mutual and a position as Sales Advisor at Crutchfield Corporation. Taylor enjoys spending his free time at the gym, on the golf course, traveling, and being with friends and family.

Jessica Parrott

Jessica Parrott

Posted by on Sep 16, 2013

Tenure: Since 2004; Vice President since 2011

Duties and Accreditations: Jessica is a Licensed Life & Health Agent and a Licensed Property & Casualty Agent. She is pursuing a designation as a Certified Employee Benefits Specialist, a Compensation Management Specialist, a Group Benefits Associate, and a Retirement Plans Associate. Jessica is a member of the Professional Insurance Agents Association, and the Independent Insurance Agents of Virginia.

Personal: Jessica received a Masters of Business Administration from Radford University after obtaining a Bachelor of Science Degree in Business Administration and Finance from Radford University. She is a member of the Young Professional Council, the Powell Valley Primary School PTA, the Wise County Public Schools Parental Advisory Council, the Wise County Chamber of Commerce, the Wise County Women’s Investment Club Committee, the Wellmont Foundation Board of Governors, the Kiwanis Club of Norton, the University of Virginia’s College at Wise Foundation Board, First Baptist Church of Big Stone Gap, and Kings Christian Academy. In her spare time, Jessica enjoys gardening, coaching Upward Basketball and T-Ball for the Big Stone Gap Little League, riding ATVs, and spending time with her two children.

Vivian Fisher

Posted by on Sep 16, 2013

Tenure: Since 1998

Duties and Accreditations: Vivian is a Licensed Life, Health & Annuities Agent.

Personal: Vivian was born in Hawaii where she completed business school. She then moved to the mainland with her husband, a native Virginian. Vivian worked in the Bookkeeping profession for twenty years before changing careers. She worked as a Pharmacy Technician prior to joining the agency. Vivian and her husband, a military veteran, have been married forty five years. She has one son and one granddaughter. Vivian enjoys being outdoors, gardening and landscaping, NASCAR, football, and sewing.

Terina Craft

Posted by on Sep 16, 2013

Tenure: Since 1998

Duties and Accreditations: Terina is a Licensed Life & Health Agent. She is responsible for assisting with claims issues, eligibility and enrollment changes, ordering ID cards, employer premium billing audits, and COBRA and HRA administration.

Personal: Terina graduated from Mountain Empire Community College where she studied Business Administration for two years and obtained her certification in Health Information Technology / Medical Records and ICD-9 Coding. Terina was born in Norton and grew up in Keokee where she currently resides. She is married and has one son, one step-son, one step-daughter, and two step-grandchildren. Terina’s hobbies include cooking, gardening, reading, and spending time with her family.