Adam Couch

Tenure: Since 2021

Duties and Accreditations: Adam is a Licensed Property and Casualty Agent.

Personal: Adam is a lifelong resident of Coeburn, VA; where he volunteers as a Scoutmaster with the Scouts BSA Troop 301 and attends Coeburn Presbyterian Church. He is a graduate of Wise County Christian School and Mountain Empire Community College. Prior to his work in the agency, he worked 3 years with Sherwin-Williams in the Norton area. In his free time Adam enjoys most outdoor activities.

Maydina Smith

Accreditation:  Maydina is a licensed Health, Life and Annuities agent.

Personal:  Originally from Ona, West Virginia, Maydina settled in Southwest Virginia in 2019.  She studied Business Management at University of Phoenix and Ashford University.  An experience office manager and bookkeeper, Maydina joined South-West Insurance Agency in early 2020. She enjoys exploring her new home area, music, books and spending time with her family.

LeAnn Hughes

LeAnn resides in Wise with her husband.  She has one son.  She holds a degree in Business Administration and worked in the accounting field several years prior to joining South-West Insurance. She enjoys reading, cooking and playing with her dog.

Trish Brock

Tenure: Since 2019

Personal: From Wise, Virginia, Trish graduated from the University of Virginia’s College at Wise with a Bachelor of Science in Accounting with a minor in Spanish. She is a member of Zion Family Ministries. Her hobbies include Girl Scout Mentoring, camping, reading, and spending time with her two children.

Taylor Livesay

Tenure:  Since 2018

Accreditations: Taylor is a licensed Life and Health Agent and a licensed Property and Casualty Agent, and he is an authorized agent for Medicare products.

Personal: Growing up in Pennington Gap, VA, Taylor attended Lee High School, where he graduated as Valedictorian in 2014. He went on to attend the University of Virginia’s College at Wise, where he graduated with Cum Laude honors and received a Bachelor’s of Science degree in both Economics and Business Administration. His prior professional experience includes work in Financial Planning with Northwestern Mutual and a position as Sales Advisor at Crutchfield Corporation. Taylor enjoys spending his free time at the gym, on the golf course, traveling, and being with friends and family.

Tammy Sturgill

Tenure: Since 2004

Duties and Accreditations: Tammy is a Licensed Property & Casualty Agent and Licensed Life & Health and Annuities Agent.

Personal: Tammy attended New River Community College where she obtained her Associate in Applied Science Degree with a Major in Accounting. Tammy is originally from Iaeger, WV. Tammy is co-leader of Girl Scout Troop #389. She attends Mt. Olive Freewill Baptist Church in Wise where she assists with Sunday School and Children’s Church programs. She is married and has two daughters.

Jessica Parrott

Tenure: Since 2004; Vice President since 2011

Duties and Accreditations: Jessica is a Licensed Life & Health Agent and a Licensed Property & Casualty Agent. She is pursuing a designation as a Certified Employee Benefits Specialist, a Compensation Management Specialist, a Group Benefits Associate, and a Retirement Plans Associate. Jessica is a member of the Professional Insurance Agents Association, and the Independent Insurance Agents of Virginia.

Personal: Jessica received a Masters of Business Administration from Radford University after obtaining a Bachelor of Science Degree in Business Administration and Finance from Radford University. She is a member of the Young Professional Council, the Powell Valley Primary School PTA, the Wise County Public Schools Parental Advisory Council, the Wise County Chamber of Commerce, the Wise County Women’s Investment Club Committee, the Wellmont Foundation Board of Governors, the Kiwanis Club of Norton, the University of Virginia’s College at Wise Foundation Board, First Baptist Church of Big Stone Gap, and Kings Christian Academy. In her spare time, Jessica enjoys gardening, coaching Upward Basketball and T-Ball for the Big Stone Gap Little League, riding ATVs, and spending time with her two children.

Darcus Hamilton

Tenure: Since 2001

Duties and Accreditations: Darcus is a Licensed Property & Casualty Agent.

Personal: Darcus’ employment background includes the field of travel as well as insurance. Darcus enjoys the outdoors and her hobbies include camping, riding ATVs, and spending time with her children. Darcus is married and has two children.

Amy Arnold

Tenure: Since 1984; Accounting Manager since 1986

Duties and Accreditations: Amy is a Licensed Property & Casualty and Life & Health Agent.

Personal: Amy was born in Bluefield, WV but she has lived in Big Stone Gap most of her life. Her hobbies include gardening, photography, and her three pets. She is married and has one daughter.