LeAnn resides in Wise with her husband. She has one son. She holds a degree in Business Administration and worked in the accounting field several years prior to joining South-West Insurance. She enjoys reading, cooking and playing with her dog.
Tenure: Since 2019
Personal: From Wise, Virginia, Trish graduated from the University of Virginia’s College at Wise with a Bachelor of Science in Accounting with a minor in Spanish. She is a member of Zion Family Ministries. Her hobbies include Girl Scout Mentoring, camping, reading, and spending time with her two children.
Tenure: Since 2018
Accreditations: Taylor is a licensed Life and Health Agent and a licensed Property and Casualty Agent, and he is an authorized agent for Medicare products.
Personal: Growing up in Pennington Gap, VA, Taylor attended Lee High School, where he graduated as Valedictorian in 2014. He went on to attend the University of Virginia’s College at Wise, where he graduated with Cum Laude honors and received a Bachelor’s of Science degree in both Economics and Business Administration. His prior professional experience includes work in Financial Planning with Northwestern Mutual and a position as Sales Advisor at Crutchfield Corporation. Taylor enjoys spending his free time at the gym, on the golf course, traveling, and being with friends and family.
Tenure: Since 2015
Duties and Accreditations: Farrah is a licensed Property and Casualty Agent.
Personal: Farrah attended Mountain Empire Community College and previously worked in public education and the construction industry. Farrah and her three sons live in Big Stone Gap and spend most of their time traveling and participating in a variety of local youth sporting events. She also enjoys staying active and enjoying the outdoors with her family.
Tenure: Since 2004
Duties and Accreditations: Tammy is a Licensed Property & Casualty Agent and Licensed Life & Health and Annuities Agent.
Personal: Tammy attended New River Community College where she obtained her Associate in Applied Science Degree with a Major in Accounting. Tammy is originally from Iaeger, WV. Tammy is co-leader of Girl Scout Troop #389. She attends Mt. Olive Freewill Baptist Church in Wise where she assists with Sunday School and Children’s Church programs. She is married and has two daughters.
Tenure: Since 2004; Vice President since 2011
Duties and Accreditations: Jessica is a Licensed Life & Health Agent and a Licensed Property & Casualty Agent. She is pursuing a designation as a Certified Employee Benefits Specialist, a Compensation Management Specialist, a Group Benefits Associate, and a Retirement Plans Associate. Jessica is a member of the Professional Insurance Agents Association, and the Independent Insurance Agents of Virginia.
Personal: Jessica received a Masters of Business Administration from Radford University after obtaining a Bachelor of Science Degree in Business Administration and Finance from Radford University. She is a member of the Young Professional Council, the Powell Valley Primary School PTA, the Wise County Public Schools Parental Advisory Council, the Wise County Chamber of Commerce, the Wise County Women’s Investment Club Committee, the Wellmont Foundation Board of Governors, the Kiwanis Club of Norton, the University of Virginia’s College at Wise Foundation Board, First Baptist Church of Big Stone Gap, and Kings Christian Academy. In her spare time, Jessica enjoys gardening, coaching Upward Basketball and T-Ball for the Big Stone Gap Little League, riding ATVs, and spending time with her two children.
Tenure: Since 2001
Duties and Accreditations: Darcus is a Licensed Property & Casualty Agent.
Personal: Darcus’ employment background includes the field of travel as well as insurance. Darcus enjoys the outdoors and her hobbies include camping, riding ATVs, and spending time with her children. Darcus is married and has two children.
Tenure: Since 1984; Accounting Manager since 1986
Duties and Accreditations: Amy is a Licensed Property & Casualty and Life & Health Agent.
Personal: Amy was born in Bluefield, WV but she has lived in Big Stone Gap most of her life. Her hobbies include gardening, photography, and her three pets. She is married and has one daughter.
Tenure: Since 1998
Duties and Accreditations: Vivian is a Licensed Life, Health & Annuities Agent.
Personal: Vivian was born in Hawaii where she completed business school. She then moved to the mainland with her husband, a native Virginian. Vivian worked in the Bookkeeping profession for twenty years before changing careers. She worked as a Pharmacy Technician prior to joining the agency. Vivian and her husband, a military veteran, have been married forty five years. She has one son and one granddaughter. Vivian enjoys being outdoors, gardening and landscaping, NASCAR, football, and sewing.
Tenure: Since 1998
Duties and Accreditations: Terina is a Licensed Life & Health Agent. She is responsible for assisting with claims issues, eligibility and enrollment changes, ordering ID cards, employer premium billing audits, and COBRA and HRA administration.
Personal: Terina graduated from Mountain Empire Community College where she studied Business Administration for two years and obtained her certification in Health Information Technology / Medical Records and ICD-9 Coding. Terina was born in Norton and grew up in Keokee where she currently resides. She is married and has one son, one step-son, one step-daughter, and two step-grandchildren. Terina’s hobbies include cooking, gardening, reading, and spending time with her family.