South-West Insurance Agency, Inc.

"Real People Answer Our Phones"

Meet the Team

Quality Customer Service is a high priority at South-West Insurance.  Our customer service representatives are here to serve as a direct point of contact for you, our customer. They are responsible for ensuring that you receive a satisfactory level of service or help with your questions and/or concerns.  They will interact with you to provide information  about our products or services and communicate with you through a variety of means — by telephone, by e-mail, online, fax, regular mail, or in person.

Executive Team

F. Winston Witt, Jr., MBA, CIC - Certified Insurance Counselor

Chief Executive Officer/Director
Big Stone Gap

wwitt@s-west.com

276-523-4111

Mobile: 276-393-9821

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Michael “Mike” Allen, CIC - Certified Insurance Counselor

President/Director
Norton

mallen@s-west.com

276-679-6575

Mobile: 276-393-2356

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Kenny Gilley, CIC - Certified Insurance Counselor

Public Relations/Business Development
Johnson City

kgilley@s-west.com

276-679-6571

Mobile: 708-5441

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Ryan W. Witt, CIC - Certified Insurance Counselor

Executive Vice President/Director
Big Stone Gap

rwitt@s-west.com

276-523-4111

Mobile: 276-219-4282

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Jessica Parrott, MBA

Executive Vice President/Director
Norton

jparrott@s-west.com

276-679-6574

Mobile: 276-393-6534

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Commercial Lines

F. Winston Witt, Jr., MBA, CIC - Certified Insurance Counselor

Chief Executive Officer/Director
Big Stone Gap

wwitt@s-west.com

276-523-4111

Mobile: 276-393-9821

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Michael “Mike” Allen, CIC - Certified Insurance Counselor

President/Director
Norton

mallen@s-west.com

276-679-6575

Mobile: 276-393-2356

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Kenny Gilley, CIC - Certified Insurance Counselor

Public Relations/Business Development
Johnson City

kgilley@s-west.com

276-679-6571

Mobile: 708-5441

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Ryan W. Witt, CIC - Certified Insurance Counselor

Executive Vice President/Director
Big Stone Gap

rwitt@s-west.com

276-523-4111

Mobile: 276-219-4282

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Stephanie Sturgill


Big Stone Gap

SSturgill@s-west.com

276-523-4111

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Darcus Hamilton, Executive Assistant/Senior Account Manager


Norton

dhamilton@s-west.com

276-679-6572

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Tammy Sturgill, CPIA

Senior Account Manager
Norton

tsturgill@s-west.com

276-679-6573

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Elissa Powers, CPIA

Senior Account Manager
Norton

epowers@s-west.com

276-679-6587

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Employee Benefits Division / Financial Services

Jessica Parrott, MBA

Executive Vice President/Director
Norton

jparrott@s-west.com

276-679-6574

Mobile: 276-393-6534

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Taylor Livesay


Norton

TLivesay@s-west.com

276-325-0401

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Terina Craft

Senior Account Manager
Norton

tcraft@s-west.com

276-679-6584

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Vivian Fisher

Senior Account Manager
Norton

vfisher@s-west.com

276-679-6582

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Trish Owen


Norton

tbrock@s-west.com

276-679-3511

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Maydina Smith

Account Manager
Norton

msmith@s-west.com

276-679-3511

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Personal Lines

Megan Gilley, CIC - Certified Insurance Counselor

Manager
Big Stone Gap, Norton

mgilley@s-west.com

BSG: 276-523-4111 | N: 276-679-6589

Mobile: 276-393-3850

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Leann Mullins

Account Manager
Big Stone Gap

LMullins@s-west.com

276-523-4111

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Adam Couch

Account Manager
Norton

acouch@s-west.com

276-679-3511

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Kennedy Madon

Account Manager
Jonesville

KMadon@s-west.com

276-346-1932

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Administration

Amy Arnold

Accounting Manager
Norton

aarnold@s-west.com

276-679-6583

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Keri Wright

Public Relations
Norton

ktarr@s-west.com

276-679-3511

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LeAnn Hughes


Norton

LHughes@s-west.com

276-679-3511

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Rachel Jenkins


Big Stone Gap

RJenkins@s-west.com

276-523-4111

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