South-West Insurance Agency, Inc.

"Real People Answer Our Phones"

Insurance Services

Great Customer Service Is A Promise We Keep Every Day!

Insurance is a fact of everyday life. If you want to own a car, a home, or a business, if you are looking for annuities, or simply want to protect your family’s health, you have to deal with insurance. It often seems like an overwhelming and confusing process, as well as an expensive one, but it doesn’t have to be. South-West Insurance provides you not only with the ability to compare quotes, but also with the information you need to make the process easier.

Quality Customer Service is a high priority at South-West Insurance. Our customer service representatives are here to serve as a direct point of contact for you, our valued customer. They are responsible for ensuring that you receive a satisfactory level of service or help with your questions and/or concerns. They will interact with you to provide information about our products or services and communicate with you through a variety of means — by telephone, via e-mail, online, fax, regular mail, or in person.

Please know that we value and respect you, and we are dedicated to providing you with professional, caring, and timely service.


We can help you find the best value and coverage for all your insurance needs . . .

South-West Insurance is built on the principles of providing superior customer service and quality insurance solutions for all our customers. Having been in business since 1908, our passion to succeed remains fresh. Our desire to accommodate each customer individually is the driving force behind our company’s growth and success. Over the years, we have proven our knowledge and expertise in the products and services we offer along with the multiple companies we carry.

As professionals, we’ll assess your individual or family needs and offer you a variety of insurance products from which to choose that will accommodate your lifestyle for today and tomorrow. Because we represent so many companies in various markets, we do the shopping for you and find the best value and coverage to meet every insurance need. Our team has helped countless consumers save money on their business, auto, health, home, and life insurance.

  • Annuity Quotes – Explore ways to save more money for retirement.
  • Commercial Property & Casualty – Protecting your business is as important as protecting your home or your health.
  • Individual Health Insurance – Private health coverage on an individual basis.
  • Personal Lines – Home, Auto, Rental, Watercraft and more. It’s important to protect your new investments.
  • Group Insurance Benefits – We are ready with options that can strengthen your business.
  • Life Insurance – While health insurance covers your medical expenses should you fall ill, life insurance protects your family in the event of your death.

Have a Question?

Our knowledgeable staff can help.

Give us a call or use the form below:
Norton Office: 276-679-3511
Big Stone Gap Office: 276-523-4111
Jonesville Office: 276-346-1932
Johnson City Office: 423-268-2647.

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