Senior Account Manager
Tenure: Since 1998
Duties and Accreditations: Terina is a Licensed Life & Health Agent. She is responsible for assisting with claims issues, eligibility and enrollment changes, ordering ID cards, employer premium billing audits, and COBRA and HRA administration.
Personal: Terina graduated from Mountain Empire Community College where she studied Business Administration for two years and obtained her certification in Health Information Technology / Medical Records and ICD-9 Coding. Terina was born in Norton and grew up in Keokee where she currently resides. She is married and has one son, one step-son, one step-daughter, and two step-grandchildren. Terina’s hobbies include cooking, gardening, reading, and spending time with her family.